ALEX RIVERA
alex@email.com | +63 900 000 0000 | Remote | Philippines
Virtual Assistant | Customer Support, Inbox and Calendar Management, and Administrative Support
Professional Summary
Virtual Assistant with 2+ years of experience supporting coaches, founders, and small business owners. Strong in Customer Support, Inbox and Calendar Management, Administrative Support, and Data Entry and Spreadsheets, with a focus on organized systems, clear client communication, timely follow-through, and dependable remote support.
Core Skills
Customer Support | Inbox and Calendar Management | Administrative Support | Data Entry and Spreadsheets | Task and Project Coordination
Tools
Google Workspace | Microsoft Excel | Slack | Trello | Canva | HubSpot
Professional Experience
Virtual Assistant | Freelance Client Support | 2022 - Present
- Managed inbox triage and calendar scheduling.
- Prepared weekly status updates for clients.
- Organized files.
- Streamlined folders.
- Maintained and recurring admin workflows.
- Prepared Reduced missed follow-ups by keeping tasks and client requests tracked.
- Coordinated Improved client visibility with daily completed.
- Managed pending.
- Organized and blocked updates.
Administrative Assistant | Remote Operations Project | 2020 - 2022
- Maintained spreadsheets and client records.
- Coordinated meeting notes and follow-up actions.
- Organized Supported customer replies and document preparation.
- Streamlined Created a cleaner filing system that made recurring documents easier to find.
Selected Achievements
- Prepared Reduced missed follow-ups by keeping tasks and client requests tracked.
- Coordinated Improved client visibility with daily completed.
- Managed pending.
- Organized and blocked updates.
Education and Certifications
Virtual Assistant Training | Google Workspace and CRM practice